Customer Feedback Summary

Customer reviews for this dental office present a mixed picture, with feedback largely focused on service quality, treatment plans, and staff interactions.

• The office appears to prioritize costly treatments over basic services, potentially motivated by financial incentives.
• Multiple customers report being pressured into unnecessary procedures not covered by insurance.
• There are complaints about the refusal to perform basic cleanings without agreeing to additional, expensive treatments.
• Some customers feel rushed during appointments, with limited time spent by the dentist on consultations.
• Communication issues have been reported, with patients being informed of additional treatments like root canals via email, rather than during appointments.

• Some reviews highlight professional and courteous interactions with certain staff members, particularly hygienists.
• Patients have expressed satisfaction with specific dentists, noting their transparency and the comfort they provide during procedures.
• The office environment and initial patient interactions have been positively received by some customers.

Conclusion

While there are notable positive experiences, feedback suggests a recurring pattern of financial-driven practices and dissatisfaction with service transparency. Customers appreciate friendly staff and a comfortable atmosphere, but the pressure to undergo costly procedures remains a significant concern.