Customer Feedback Summary

Feedback suggests that customers are highly satisfied with the services provided by Placas Insurance & Registration. The team is frequently praised for their professionalism, efficiency, and customer service.

• Proactive Service: Customers appreciate the proactive approach, such as contacting them before registration expiration to save time and money.
• Exceptional Customer Service: Teresita, Joe, Adriana, and Faby are specifically mentioned for their outstanding service, with Joe being noted for his friendly and professional demeanor.
• Convenience and Efficiency: The process is described as easy, fast, and clear, with staff readily available to answer questions and address concerns.
• Customer Loyalty: Many reviews mention a willingness to return and recommend the service to friends and family.
• Room for Improvement: While most feedback is positive, one customer noted a 3% upcharge for card payments as a downside.

Individual Team Member Recognition

Several team members received personal recognition:

• Teresita: Recognized for her exceptional service.
• Joe: Praised for addressing concerns professionally and providing solutions.
• Adriana: Commended for her helpfulness and great customer service.
• Faby: Acknowledged for meeting customer needs promptly and efficiently.

Overall, the reviews emphasize the team's dedication to customer satisfaction, highlighting their commitment to making the insurance and registration process seamless and enjoyable.