Customer Feedback on Prestige Dental

• The dental office is clean and well-maintained.
• Dr. Awwad is highly praised for his professionalism, kindness, and ability to make patients feel comfortable.
• The staff is described as welcoming, professional, and attentive.
• Patients appreciate the availability of entertainment options, such as Netflix, while waiting.
• Several customers have expressed long-term loyalty to the clinic due to positive experiences.
• Dr. Awwad's ability to build relationships with patients is highlighted as a significant positive aspect.
• Specific mention of Dr. Awwad's excellent interaction with children, making their dental visits comfortable and enjoyable.

• One customer reported being denied access to the restroom, which affected their perception of customer service.
• Feedback from a customer suggested that there was an unnecessary recommendation for a deep cleaning and x-rays, indicating a potential upsell attempt.
• A previous dental hygienist was not well-received, although the situation improved with a new hygienist.

Recommendations for Potential Patients

Customers advise asking questions and seeking a second opinion when recommended additional procedures. Trust in the dentist's intentions and transparency is crucial, especially concerning insurance matters.

Overall Impression

Prestige Dental is generally regarded as a trustworthy and professional clinic with a focus on patient comfort and satisfaction. The majority of customers express strong loyalty and satisfaction with the service provided by Dr. Awwad and his team.