Customer Feedback on the Dental Office

• The office has undergone a remodel, resulting in a fresh and appealing appearance.
• Customers find the environment welcoming and the staff compassionate.

• Dr. Chou is highly praised for her meticulous and effective dental work, particularly in fixing chipped teeth and performing veneers.
• Patients appreciate the gentle and sweet demeanor of Dr. Chou and her ability to exceed expectations.
• Rachel at the front desk is recognized for her diligent efforts in handling insurance approvals and providing exceptional customer service.

• Customers without insurance have access to cash specials, especially if family members are existing patients.
• The office offers promotional deals, such as a Whitening special, which are well-received by customers.

Long-term Customer Loyalty

Many patients have been loyal to the practice for several years, highlighting their continued satisfaction with the services provided. The staff’s patience and kindness contribute to a positive experience, making dental visits more manageable for patients who may typically find them daunting.

Overall Satisfaction

Feedback suggests a high level of satisfaction with the dental services provided, leading to strong recommendations for both Dr. Chou and the office staff. The combination of quality care, effective communication, and special offers fosters a positive relationship with patients.