Customer Feedback Overview

Customers have provided mixed reviews about their experiences. The feedback ranges from high satisfaction with professional services to occasional scheduling issues.

Positive Feedback

• Customers appreciated the professionalism from the initial estimate to the completion of work.
• Feedback suggests the company is honest and efficient, with many expressing willingness to use their services again.
• The term "deep clean" is used accurately, as customers noted the thoroughness and sparkling results.
• Specific mentions of Gloria & Team highlight their thorough work in cleaning homes post-construction.
• Gem Montiel is recommended for providing excellent service, leading to full customer satisfaction.

Areas for Improvement

• Some customers experienced scheduling issues, including delays and rescheduling problems.
• The company's punctuality was a concern for some, as noted by late arrivals.

Overall, while the service quality is highly regarded, addressing scheduling and punctuality issues could enhance customer satisfaction further.