Customer Feedback Summary

• Professional Service: Customers frequently mention the professionalism and courteous nature of the service teams, including individuals like Jesse, Mo, and Luis.
• Quick and Efficient: Feedback highlights the promptness and efficiency of the service, emphasizing quick resolutions and clean work environments.
• Successful Installations: Customers are satisfied with the installation of systems, particularly water filtration, and appreciate same-day service.
• Cost-Effective Solutions: Some customers found the pricing competitive compared to previous quotes, appreciating the value offered by the service.

• High Pricing Concerns: Several reviews indicate dissatisfaction with the pricing model, especially for services like garbage disposal repair, where fees were perceived as excessive.
• Communication Issues: A lack of upfront pricing over the phone led to customer frustration, with some feeling misled by service charge practices.
• Mixed Recommendations: While some customers highly recommend the service, others express reluctance to recommend due to perceived overcharging.

Conclusion

Overall, feedback suggests that while many customers appreciate the professional and efficient service provided, there are significant concerns regarding pricing transparency and service charges. Addressing these concerns could enhance customer trust and improve recommendation rates.