Total Care Family Medical Center, part of Optum
(951) 674-8779
Website Link
24703 Monroe Avenue
Murrieta
Customer Feedback on Urgent Care Services
Overall Experience- Customers have had pleasant visits with courteous and responsive staff.
- Many recommend this urgent care for minor emergencies and quick appointments.
- Quick service is a highlight, with some appointments completed in under an hour.
- Services are reasonably priced, with examples like a $50 sports physical and affordable TB testing.
- The doctor and nurses are noted as great, knowledgeable, and caring.
- Staff is described as professional and efficient, providing clear explanations and answering questions.
Areas for Improvement
- The interior appearance is considered shabby, suggesting a need for updates.
- Long wait times are a concern, with some customers waiting over an hour.
- Temperature control issues, such as lack of air conditioning, are noted during visits.
Overall, feedback suggests that the urgent care provides helpful and friendly service, making it a recommended choice for immediate medical needs despite some areas needing improvement.
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