Total Care Family Medical Center, part of Optum

(951) 674-8779

Website Link

24703 Monroe Avenue
Murrieta

Customer Feedback on Urgent Care Services

Overall Experience
  • Customers have had pleasant visits with courteous and responsive staff.
  • Many recommend this urgent care for minor emergencies and quick appointments.
Efficiency and Pricing
  • Quick service is a highlight, with some appointments completed in under an hour.
  • Services are reasonably priced, with examples like a $50 sports physical and affordable TB testing.
Staff and Care Quality
  • The doctor and nurses are noted as great, knowledgeable, and caring.
  • Staff is described as professional and efficient, providing clear explanations and answering questions.

Areas for Improvement

  • The interior appearance is considered shabby, suggesting a need for updates.
  • Long wait times are a concern, with some customers waiting over an hour.
  • Temperature control issues, such as lack of air conditioning, are noted during visits.

Overall, feedback suggests that the urgent care provides helpful and friendly service, making it a recommended choice for immediate medical needs despite some areas needing improvement.

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