Total Care Family Medical Center, part of Optum

(951) 674-8779

Website Link

425 Diamond Drive
Lake Elsinore

Customer Experience at Urgent Care

Feedback suggests that customers have had positive experiences at this urgent care facility, highlighting key aspects of their visits.

Positive Aspects
  • Quick Service: Customers have mentioned being seen quickly, often within a short time frame of arriving.
  • Efficient Treatment: Treatments such as breathing treatments, steroid shots, and Toradol injections were administered effectively and promptly.
  • Professional Staff: Feedback suggests that staff members, including doctors and physician assistants, are professional, kind, and attentive.
  • Clean Facility: The facility is noted for its cleanliness, contributing to a positive impression on visitors.
  • Courteous Staff: Patients have described the staff as courteous, helpful, and caring during their visits.
Notable Medical Staff
  • Dr. Adelaide Abiemo: Recognized as one of the best doctors by a customer, emphasizing her exceptional service.
  • PA Elizabeth: Praised for being personable and professional, ensuring there is no rush during consultations.

Overall Satisfaction

Overall, customers express high satisfaction with their experiences, noting the combination of quick service, professional staff, and a clean environment as the primary reasons for their positive feedback. Many customers indicate a willingness to return to this urgent care for future medical needs.

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