Customer Feedback Summary

Feedback suggests a high level of satisfaction with the services provided by the agents. Customers appreciated the professionalism and knowledge demonstrated by the representatives.

Highlighted Points

• Professionalism: Customers have mentioned the professionalism of the agents, particularly highlighting their courteous and informative nature.
• Agent Expertise: Feedback highlights the proficiency and knowledge of agents like Victor Quezada and Mr. Fonder, which contributed to positive experiences.
• Customer Service: Customers expressed satisfaction with the personalized service, noting that agents took the time to explain policies and answer questions thoroughly.
• Convenience: The convenience of having agents visit customers' homes for consultations was appreciated, as it added a personal touch to the service.

• Victor Quezada: Customers praised Victor Quezada for being professional, knowledgeable, and thorough in his explanations, resulting in complete satisfaction with his service.
• Mr. Fonder: Feedback indicates that Mr. Fonder was a pleasure to work with due to his professional and informative approach.

Feedback suggests that customers had an overall great experience with Prime America, with agents contributing significantly to this positive perception.