Customer Feedback on Dental Experiences

• Long Wait Times: Customers have mentioned waiting for extended periods, up to three hours, for basic procedures like x-rays and cleanings.
• Inadequate Pain Management: Feedback suggests issues with pain management, including incorrect prescriptions and lack of immediate solutions.
• Unprofessional Service: There are complaints about unprofessional handling of dental procedures, such as leaving an infected crown untreated and mismanagement of patient allergies.
• Poor Communication: Customers reported frustration with the lack of effective communication, particularly in resolving pain management issues.

• Professional and Compassionate Care: Feedback highlights the professional and compassionate approach of the dentists and staff, with specific praise for Dr. Ahmad.
• Consistent Customer Satisfaction: Customers have expressed satisfaction with their treatment plans and the overall dental care received at West Coast Dental in Menifee.
• No Pressure Sales: Clients appreciate the absence of upselling or overselling of dental procedures, emphasizing a focus on necessary treatments only.
• Welcoming Environment: The dental office is noted for its friendly and attentive staff, making patients feel welcomed and comfortable.

Customers recommend understanding insurance coverage before visits to avoid confusion and ensure a smoother experience.